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Snorrabraut 56a

105 Reykjavík, Iceland

Tel. +354 511 4800

Fax +354 511 4810

spuni@spuni.net



Maintain PRO

Maintain PRO is a web-based service platform for any and all technical customer service: a true revolution in the field of service management.

Maintain PRO deals with the daily dispatch and management of work orders, automatically prioritising and routing requests to the right people.

The built-in automatic dispatch logic assigns work orders to qualified technicians in realtime. Service managers become observers, (rather than message couriers) but with the capability to manually take over the work order dispatch in special cases.

Maintain PRO is an invaluable asset when it comes to reporting, tracking and organising service requests and work orders. It is the ideal solution for both customer-service providers and internal corporate technical service departments.

Maintain PRO pro-actively manages the knowledge from the filed service reports. Painlessly and effortlessly, your knowledge database gradually builds up, resulting in an invaluable support tool for current and future technicians.

Involved parties, you and your customer, save time and money thanks to immediate quality servicing and real-time automated dispatch.

Any brand of "not operating or broken" technical device, unit, or software is equally USELESS. A device which is out of order is simply out of order and, therefore, does not perform its function, which can be a one vital to a workflow in a given enviroment. Consequently, the quality of your service is the absolute maximum quality of the technical device, unit, or software (your product possibly). With Maintain PRO, you ensure quality service and total customer satisfaction.

Your product inherits the quality of your customer service - building a quality product is simply not enough, organising your service processes is of even greater importance.

Please visit the official Maintain PRO website to learn more about this unique product.

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